Casa Lucy - Puerto Natales
Chile’s stunning variety of experiences makes it a must-visit destination. Wander Santiago’s vibrant city streets, explore the vastness of Patagonia, or marvel at the otherworldly Atacama Desert. Discover diverse accommodations, from urban hotels with modern amenities to secluded eco-lodges in the heart of nature. Explore Torres del Paine’s dramatic peaks, the warmth of the wine regions, and the appeal of Chile’s coastal retreats.
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Casa Lucy
Puerto Natales Miraflores 969
No. of rooms
7
WiFi
Rooms for singles
We speak
ES
9.5/10
No. of rooms
7
WiFi
Rooms for singles
We speak
ES
9.5/10
Lucy offers family-run accommodation and simple décor in central Puerto Natales, only 4 blocks from the city centre. Guests can book trips to Torres del Paine and enjoy free Wi-Fi.
Casa Lucy has bright rooms with private bathrooms. They are styled with pastel colours and have parquet floors. A full continental breakfast with eggs, cheese, regional jams and breads can be enjoyed daily in the living room.
Teniente Julio Gallardo Airport is 9 km away from Lucy.
The hotel day starts from hour 12:00 and ends at 10:00.
Payments with Credit Card can only be in local currency (CLP). Payment in USD are only possible in cash.
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Based on local tax laws,Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Managed by a private host
Double Room. This room features a double bed and a private bathroom. ;
Classic Twin Room. This room comes with 2 single beds and a private bathroom. ;
Basic Double Room. The double room includes a private bathroom fitted with a bath, a shower and a hairdryer. The double room offers a wardrobe, parquet floors, heating, a flat-screen TV, as well as garden views. The unit has 1 bed. ;
Family Room. The unit has 3 beds. ;
Double Room with Private Bathroom. The unit has 1 bed.
Shared lounge/TV area
Screens or physical barriers placed between staff and guests in appropriate areas
Key access
Staff follow all safety protocols as directed by local authorities
Contactless check-in/check-out
Access to health care professionals
First aid kit available
Invoice provided
Luggage storage
Use of cleaning chemicals that are effective against Coronavirus
WiFi
Breakfast takeaway containers
Hand sanitizer in guest accommodation and key areas
Linens, towels and laundry washed in accordance with local authority guidelines
Cashless payment available
Property is cleaned by professional cleaning companies
Internet services
Family rooms
Physical distancing rules followed
CCTV in common areas
All plates, cutlery, glasses and other tableware have been sanitized
Tour desk
Food can be delivered to guest accommodation
Free WiFi
Heating
WiFi available in all areas
Face masks for guests available
Non-smoking throughout
Delivered food is securely covered
Guest accommodation sealed after cleaning
Guest accommodation is disinfected between stays
Thermometers for guests provided by property
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing in dining areas
Non-smoking rooms
Guests have the option to cancel any cleaning services for their accommodation during their stay
Process in place to check health of guests
